Privacy Policy

Last updated:

Introduction

Waxhandmadeao is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wardrobe consultation services.

Information We Collect

We collect information that you provide directly to us when you contact us, schedule consultations, or use our services. This may include:

Name and contact information (email address, phone number)
Consultation preferences and scheduling information
Style preferences, clothing sizes, lifestyle needs, and wardrobe goals
Payment information when applicable
Any other information you choose to provide during consultations

We may also automatically collect certain information when you visit our website, including:

IP address and device information
Browser type and version
Pages visited and time spent on pages
Referring website addresses
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our wardrobe consultation services
To communicate with you about your consultations, appointments, and inquiries
To deliver personalized wardrobe recommendations and style guidance
To schedule and manage appointments
To process payments and manage billing
To send you service-related updates and information
To analyze website usage and improve user experience
To comply with legal obligations and protect our rights

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for specific purposes
Contract Performance: To fulfill our contractual obligations to provide consultation services
Legitimate Interests: To improve our services, analyze website usage, and ensure security
Legal Obligations: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with any merger, sale of assets, or acquisition of all or a portion of our business
Protection of Rights: To protect our rights, property, or safety, or that of our users or others
With Your Consent: When you have provided explicit consent for us to share your information

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using secure protocols
Secure storage of personal information
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal information we hold
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal retention requirements
Objection: Object to processing of your personal information for certain purposes
Restriction: Request restriction of processing in certain circumstances
Data Portability: Request transfer of your personal information to another service provider
Withdraw Consent: Withdraw consent where processing is based on consent
Complaint: Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise any of these rights, please contact us using the contact information provided below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we take appropriate safeguards to ensure your information receives adequate protection, including:

Using standard contractual clauses approved by relevant authorities
Ensuring the receiving country has adequate data protection laws
Implementing additional security measures as necessary

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

The nature of the information collected
The purposes for which it was collected
Legal and regulatory requirements
Our legitimate business interests

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

Third-Party Services

Our website uses various third-party services that may collect and process your information:

Google Ads Conversion Tracking: We use Google Ads to track conversions and measure the effectiveness of our advertising campaigns. Google may use cookies and similar technologies to collect information about your interactions with our ads.
Remarketing: We use Google Ads remarketing to show you relevant advertisements on other websites you visit. This is done through cookies and similar tracking technologies.
Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as how often you visit our website, what pages you view, and what other websites you visited prior to coming to our site.
Google Maps API: If we use Google Maps on our website, Google may collect information about your location and usage of map features.

These third-party services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies to understand how they handle your data.

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device when you visit our website.

We use cookies for the following purposes:

Essential cookies required for website functionality
Analytics cookies to understand how visitors use our website
Marketing cookies to deliver relevant advertisements
Preference cookies to remember your settings and choices

You can control cookies through your browser settings. For more detailed information about our use of cookies, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on this page with a new "Last updated" date
Sending you an email notification if the changes are significant
Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: welcomeY3mxs9K1m
Phone: +1 (484) 513-1175

We will respond to your inquiries within a reasonable timeframe and in accordance with applicable data protection laws.